Thank you for shopping at bflcddz.com. We value your business and want to ensure you have a positive experience. If you are not entirely satisfied with your purchase, we are here to help.
1. Returns & Refund Window
- Standard Return Period: You have 14 calendar days to return an item or request a refund from the date you received it.
- Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
2. Digital Goods and Services
For digital products, software, or downloadable content:
- Due to the nature of digital goods, refunds may only be issued if the product remains unactivated or undownloaded, or if there is a verified technical defect that we cannot resolve.
- Once a digital product has been accessed, downloaded, or activated, it is generally non-refundable.
3. Non-Refundable Items
The following items cannot be returned or refunded:
- Gift cards.
- Custom-made or personalized products.
- Items on clearance or marked as “Final Sale.”
- Products damaged by customer misuse.
4. Refund Process
- Request: To initiate a refund, please contact us at info@bflcddz.com with your order number and reason for the request.
- Inspection: Once we receive your item (for physical goods) or review your case (for digital goods), we will notify you of the status of your refund.
- Approval: If your return is approved, we will initiate a refund to your original method of payment (Credit Card, PayPal, etc.).
- Credit Timeframe: You will receive the credit within a certain amount of days, depending on your card issuer’s policies (typically 5–10 business days).
5. Shipping Costs
- You will be responsible for paying for your own shipping costs for returning your item, unless the return is due to our error (e.g., defective or incorrect item).
- Shipping costs are non-refundable.
6. Contact Us
If you have any questions on how to return your item to us, contact us:
- Website: bflcddz.com
- Email: info@bflcddz.com
